Shipping Policy
Shipping Information
Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours (business) to process. If you are ordering a pre-ordered or special request item it will ship within 1 week from the date of order unless otherwise noted.
Once your order has been submitted if a modification needs to be made please contact brickwallboutique@gmail.com. Include an order number and the modification needed with the e-mail. Please allow 24-48 hours for your order to process. To check the status of your order at any time, simply sign into your account at brickwallboutique.com and select order history.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.
P.O. Boxes & Stores
Orders shipped to P.O. Boxes are sent via USPS Priority Mail only. Overnight and Express delivery options are unavailable at this time.
Non-U.S. Addresses
We ship to all U.S. territories, APO/FPO addresses.
PLEASE NOTE: We are NOT responsible for lost, stolen or undelivered packages so please let us know ahead of time if you will need insurance so we can make sure you're taken care of. If you want to purchase insurance you may do so by contacting us prior to ordering. ALL LOST, STOLEN OR RETURNED packages paid without insurance are the responsibility of the buyer. USPS failures are not our fault or a reflection on our level of dedication to our customers. If any packaged are undeliverable or returned to sender we will invoice for re-shipping.
Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours (business) to process. If you are ordering a pre-ordered or special request item it will ship within 1 week from the date of order unless otherwise noted.
Once your order has been submitted if a modification needs to be made please contact brickwallboutique@gmail.com. Include an order number and the modification needed with the e-mail. Please allow 24-48 hours for your order to process. To check the status of your order at any time, simply sign into your account at brickwallboutique.com and select order history.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.
P.O. Boxes & Stores
Orders shipped to P.O. Boxes are sent via USPS Priority Mail only. Overnight and Express delivery options are unavailable at this time.
Non-U.S. Addresses
We ship to all U.S. territories, APO/FPO addresses.
PLEASE NOTE: We are NOT responsible for lost, stolen or undelivered packages so please let us know ahead of time if you will need insurance so we can make sure you're taken care of. If you want to purchase insurance you may do so by contacting us prior to ordering. ALL LOST, STOLEN OR RETURNED packages paid without insurance are the responsibility of the buyer. USPS failures are not our fault or a reflection on our level of dedication to our customers. If any packaged are undeliverable or returned to sender we will invoice for re-shipping.