All bags are handmade. Your piece may briefly have dandruff (small flakes of leather that come off on your clothing). They will work their way out after a few wearings. If your piece has fringe you should "comb" it with your fingers, held like a curling iron, pulling downward tightly to groom them. When they are dirty a damp blot is the best way to clean them. If the bag gets wet try not to wear it. Let it dry slowly, but do not leave it in the sun too long as it will fade.